Toplam kalite çevre yönetimi
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Date
2002
Authors
Baki, Birdoğan
Cengiz, Ekrem
Journal Title
Journal ISSN
Volume Title
Publisher
Abstract
Halkın artan çevre bilinci, devletin çevresel düzenlemeleri ve politikaları, organize olmuş grupların baskıları sonucu firmalar Toplam Kalite Çevre Yönetimini (TKÇY) uygulamaya başlamışlardır. Kalite maliyetlerini azaltan, pazar payını artıran Toplam Kalite Yönetimi gibi kanıtlanmış teknikler çevresel problemlere uygulandıkları zaman aynı faydaları sağlayabilirler. Toplam Kalite Yönetimi ve Çevre Yönetim Sisteminin bütünleşmesiyle ortaya çıkan TKÇY felsefesi hem kârlılığı artırır, hem de sosyal sorumluluğu yükseltir. Bu çalışma kalite geliştirme yaklaşımının çevresel konulara uygulana- bilirliğini ele almakta ve müşteri odaklılık, sürekli gelişme, çevresel maliyetler, çevresel ölçüm ve kontroller, çıkar gruplarının baskıları ve çevresel stratejileri içeren TKÇY’ni açıklamaktadır.
The increasing environmental consciousness of the public, the statutory requirements due to goverment policies and regulations and pressure from organized groups are considered to be the factors that companies to adopt Total Quality Environmental Management (TQEM) system. Proven techniques like total quality management that have helped reduce quality cost and improve market share, can provide similiar results when applied to many environmental problems. Techniques based on the TQEM philosophy (which is based on integrating Total Quality Management Methods and Environmental Management Methods) can lead to both improved profitability and increased social responsibility. This paper argues that quality improvement approach can be applied in the environmental contex and it builds up on the TQEM concepts which emphasizes some basic elements; costumer identification, continuous improvement, environmental cost, environmental measurement and control, stakeholder emphasizes and environmental strategies
The increasing environmental consciousness of the public, the statutory requirements due to goverment policies and regulations and pressure from organized groups are considered to be the factors that companies to adopt Total Quality Environmental Management (TQEM) system. Proven techniques like total quality management that have helped reduce quality cost and improve market share, can provide similiar results when applied to many environmental problems. Techniques based on the TQEM philosophy (which is based on integrating Total Quality Management Methods and Environmental Management Methods) can lead to both improved profitability and increased social responsibility. This paper argues that quality improvement approach can be applied in the environmental contex and it builds up on the TQEM concepts which emphasizes some basic elements; costumer identification, continuous improvement, environmental cost, environmental measurement and control, stakeholder emphasizes and environmental strategies
Description
Keywords
Toplam kalite yönetimi, Çevre yönetimi, Çevrimiçi analiz, Toplam kalite çevre yönetimi, Total quality management, Environmental management, Total quality environmental management
Citation
Baki, B. ve Cengiz, C. (2002). "Toplam kalite çevre yönetimi". Uludağ Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 21(1),153-175.