Modern hayvan hastanesinin hasta profiline, eğitime ve hasta sahiplerinin memnuniyetine etkisi
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Date
2012-03-20
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Publisher
Uludağ Üniversitesi
Abstract
Bu çalışma, modern hayvan hastanesinin hasta profiline, veteriner hekimlik eğitimine etkisi ile birlikte hasta sahiplerinin memnuniyetinin değerlendirilmesi amacı ile yapılmıştır. Bu çalışmanın sonucunda yeterli fiziki ve teknik olanaklara sahip hastanenin hasta profili üzerine de olumlu etkileri olduğu görülmüştür. Ayrıca öğrenci ve hasta sahipleri anket sonuçlarına göre öğrencilerin ve hasta sahiplerinin hastanenin fiziki, teknik olanaklarından ve çalışanlardan memnun olduğu gözlenmiştir.
Aim of this study is to search effects of modern animal hospital on education of veterinary medicine, variety of patients while evaluating owners satisfaction. As a result of this study it has been seen that an hospital with adequate physical and technical facilities would create possitive effects on patient profile. Also according to the owners and students questionere results, both students and owners found hospitals staff and hospitals physical and technical facilities satisfactory.
Aim of this study is to search effects of modern animal hospital on education of veterinary medicine, variety of patients while evaluating owners satisfaction. As a result of this study it has been seen that an hospital with adequate physical and technical facilities would create possitive effects on patient profile. Also according to the owners and students questionere results, both students and owners found hospitals staff and hospitals physical and technical facilities satisfactory.
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Keywords
Hayvan hastanesi, Animal hospital, Eğitim, Hasta sahipleri, Memnuniyet, Hasta profili, Education, Patient owners, Satisfaction, Owner profile
Citation
Batmaz, H. vd. (2012). "Modern hayvan hastanesinin hasta profiline, eğitime ve hasta sahiplerinin memnuniyetine etkisi". Uludağ Üniversitesi Veteriner Fakültesi, 31(1), 1-6.