A simulation model for resource balancing in healthcare systems

Abstract

This study aims to analyze resource effectiveness through developed model. Changing different number of resources and testing their response, appropriate number of resources can be identified as a basis of resource balancing through what-if analysis. The simulation model for emergency department is developed by Arena package program. The patient waiting times are reduced by the tested scenarios. Health care system is very expensive sector and related costs are very high. To raise service quality, number of doctor and nurse are increased but system target is provided by increased number of register clerk. Testing different scenarios, effective policy can be designed using developed simulation model. This chapter provides the readers to evaluate healthcare system using discrete event simulation. The developed model could be evaluated as a base for new implementations in other hospitals and clinics.