Organizational commitment in healthcare sector workers: Sample of Denizli city

Abstract

Objective of the Study: In the most general terms, organizational commitment can be defined as adoption of organizational goals and values by the workers, the workers' endeavour to be a part of organizations, and workers' belief in the organizational goals. Organizational commitment depends on various factors such as the complex structure of the health sector and prominence of human life etc. have resulted in the increasing significance of organizational commitment in health sector. This study, aimed to determine the level of organizational commitment of the workers at the Oral and Dental Health Center in Denizli. Methodology: In order to achieve this goal, a questionnaire on organizational commitment which was developed by Allen and Meyer was used. In this questionnaire, questions inquiring about the three defined sub-dimensions of organizational commitment; emotional commitment, continuity commitment and normative commitment. Results: It is found that the affective commitment levels were higher than the other commitment types and there was a significant difference for the relation between the marital status and the workers' level of affective commitment (p=0.001) and normative commitment (p=0.000). As for the normative commitment levels (p=0.005), it is found that statistically significant difference in its relation with educational status and this is thought to be result from the high school graduates. Conclusions: Considering the importance of human health for healthcare sector, it is stressed that error risks may be minimized with a personnel with high organizational commitment who feels belonging to the organization she/he works for.