Publication:
The use of twitter by mayors in Turkey: Tweets for better public services?

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dc.contributor.authorKarkın, Naci
dc.contributor.buuauthorSobacı, Mehmet Zahid
dc.contributor.departmentİktisadi ve İdari Bilimler Fakültesi
dc.contributor.departmentKamu Yönetimi Bölümü
dc.contributor.orcid0000-0002-0321-1212
dc.contributor.orcid0000-0002-0321-1212
dc.contributor.researcheridO-8278-2019
dc.contributor.researcheridG-1440-2018
dc.contributor.scopusid55921355700
dc.date.accessioned2022-09-28T11:46:43Z
dc.date.available2022-09-28T11:46:43Z
dc.date.issued2013-10
dc.description.abstractThis article aims to provide an overall picture of the use of Twitter as a significant social media tool by mayors in Turkey and to investigate, using content analysis and tweet categorization, whether Twitter is used by mayors in Turkey to offer better public services. Thus, this study focuses on the impact of Twitter in Turkey on transparent, participatory and citizen-oriented local public services. Our analysis has revealed that mayors in Turkey use Twitter especially to share information, send personal messages and share their location and activities. The use of Twitter for transparent, participatory and citizen-oriented public service delivery is not common among mayors. Twitter is adopted and used by mayors mostly for the purposes of self-promotion and political marketing in Turkey. (C) 2013 Elsevier Inc. All rights reserved.
dc.identifier.citationSobacı, M. Z. ve Karkın, N. (2013). "The use of twitter by mayors in Turkey: Tweets for better public services?". Government Information Quarterly, 30(4), Special Issue, 417-425.
dc.identifier.endpage425
dc.identifier.issn0740-624X
dc.identifier.issn1872-9517
dc.identifier.issue4, Special Issue
dc.identifier.scopus2-s2.0-84890174930
dc.identifier.startpage417
dc.identifier.urihttps://doi.org/10.1016/j.giq.2013.05.014
dc.identifier.urihttps://www.sciencedirect.com/science/article/pii/S0740624X13000750
dc.identifier.urihttp://hdl.handle.net/11452/28871
dc.identifier.volume30
dc.identifier.wos000328912200012
dc.indexed.wosSSCI
dc.language.isoen
dc.publisherElsevier
dc.relation.collaborationYurt içi
dc.relation.collaborationYurt dışı
dc.relation.journalGovernment Information Quarterly
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi
dc.rightsinfo:eu-repo/semantics/closedAccess
dc.subjectInformation science & library science
dc.subjectTwitter
dc.subjectSocial media
dc.subjectTurkish mayors
dc.subjectMunicipality
dc.subjectBetter public service
dc.subjectSocial media use
dc.subjectE-government
dc.subjectParticipation
dc.subjectCoproduction
dc.subject.scopusOpen Government; Transparency; E-Governance
dc.subject.wosInformation science & library science
dc.titleThe use of twitter by mayors in Turkey: Tweets for better public services?
dc.typeArticle
dc.wos.quartileQ1
dspace.entity.typePublication
local.contributor.departmentİktisadi ve İdari Bilimler Fakültesi/Kamu Yönetimi Bölümü
local.indexed.atScopus
local.indexed.atWOS

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